OUR TEAM

At Upscale Assessment, our team is dedicated to providing the best web-based software to our educators and students. We have a group of highly skilled dental educators, software architects and IT professionals who work tirelessly to ensure that our software meets the highest standards of quality and reliability. Our team is passionate about helping dental hygiene students succeed, and we are committed to providing individualized assessment to help students achieve their goals.

Sara Taft

Sara has been a dental hygienist for over 20 years. She graduated with her associate in applied science in Dental Hygiene, earned her Dental Hygiene B.A.S. and completed her master’s degree in Allied Health with an emphasis in administration and education.
Sara has been a dental hygiene faculty member for over 15 years in the Wisconsin Technical System. She started as adjunct faculty, was promoted to full-time faculty, clinical coordinator and facilitator and now is a program coordinator.

Jeff nelson

Jeff is a seasoned software developer with over 20 years of experience. He spent a decade at Cardinal Stritch University as Assistant Director of Enterprise Systems and taught software development courses. Afterward, he moved into Higher Education consulting and custom software development. At Covetrus, he served as a Software Architect, leading the design of complex cloud-based enterprise systems for the Animal Health industry and mentoring over 100 developers.

member of uspcale assessment

Sarah brings to our team over 15 years of software experience. She began her career in software as a technical support specialist for a veterinary software company. Sara then moved into quality assurance engineering for on-premise and cloud-based software programs. Sarah has learned a lot about dental terminology and student assessment and we are happy to have her on the team.

darin taft

Darin is our dedicated Account Manager specializing in billing. He combines a keen eye for detail with a commitment to exceptional customer service. Darin works with managing institution accounts, overseeing billing processes, and ensuring accurate, timely invoicing.

Jayme Nelson

Jayme is the newest asset to Upscale. She has a background in healthcare, and is a registered nurse. She obtained her BSN from Cardinal Stitch University in 2018 and graduated with high honors. She is very thorough and meticulous to detail while being compassionate and patient centered which makes her a great data entry specialist for Upscale. Outside of Upscale, she cares for her family & young boys, and enjoys crocheting and reading.

With over 13 years of experience as a Registered Dental Hygienist, Jamie has developed a strong foundation in clinical practice, patient care, and oral health education. Her passion for dental hygiene and education led her to transition into teaching, and she now serves as the Program Director for both the Dental Hygiene and Dental Assisting programs in Michigan. Jamie holds a Doctor of Education in Health Professions from A.T. Still University. Outside of her professional work, she is deeply committed to helping others and embraces lifelong learning.

Greg Nelson

Greg is a software developer and a data entry specialist. He graduated from Gateway Technical College with an associate degree in Applied Computer Science Software Development Program. His attention to detail and commitment to his duties at Upscale makes him a valuable asset and we are happy to have him on the team.